Press Reviews

2004 : Interview with Mrs Régine Hacquet of the agency " Axe et Cible ". Concessionnary Thomas Cook Travel using Visual Tourism Master.

• Since when do you use Visual Tourism?
  Since the year 2000.

• How did you learn about the software program Visual Tourism?
  I was informed by Lucien Salemi, the CEO of the company LS Visual, who gave me a convincing demonstration.

• What was the main reason of your choice?
  It is the only CRM software with both a Mid & Back Office management integrated. It is not sufficient to just add a mailing function to a backoffice software and call it a CRM as some companies pretend.

• Why did you change your system?
  The software we were using at the time was not very easy to use, not to say difficult and heavy. Furthermore, the technical assistance and hotline were practically non-existant.

• How did the installation of Visual Tourism work?
  A technician came and istalled the system on my computer, we had a very thorough training and the proof of its efficiency is that I hardly ever have to use the hotline.

• Could you describe the main assets of the software Visual Tourism to us?
  In my opinion, the strong points are the following: easy to use, perfect security, swiftness of the data processed, and a maintenance that is always available and the software itself is regularly updated.

• Have you noticed an increase in profits thanks to Visual Tourism?
  It is very difficult to tell since the last two years have been difficult in our business in Europe. We have still not used all the functions that are available, like mailings, clients feedback, CRM etc.We are using mostly our client and prospect base in a very succinct way but it certainly has helped keeping our current clients which is already very important. On the other hand we certainly have a more efficient way of working thanks to Visual Tourism which helps us getting rid of many tedious tasks because now they are automatic.
  Without Visual Tourism, lthese last few years would have been much more difficult to survive.
  I think that any Travel Agency should at least have Visual TourismVIP™.

Tourisme N°14 - Hiver 2004

"Visual Tourism, has recently developed an SMS version in addition to its client management tools. The QuickVisual Tourism solution proposes marketing campaigns using location (in the vicinity of the travel agency) of potential prospects or clients when sending them an instant SMS message: " The client should have given his agreement to receive such messages" explains Lucien Salemi, PDG of Visual Tourism.

Advantages for the agency: inform clients rapidly of their latest promotions according to clients' profiles. Aiming for a 5 to 20% return, the company also counts on the personalised service of mobile phones to achieve this campaign succesfully. According to Visual Tourism, the SMS messages allow a higher personalisation degree as opposed to traditional mailings. The company has already signed contracts with the three main French operators (SFR, Orange & Bouygues Télécom) and will propose this offer at the beginning of next year.."

Tourmag 3/11/2003

Visual Tourism PENETRATES INTO THE GEO MARKETING UNIVERSE
"Reach up to 25000 people at the same time with SMS messages. Visual Tourism, a small software company specialized in Software for travel agents is getting more and more success.
Used by big time companies like American Express or Protravel, they developed a new VIP system for sending out SMS messages to their prospects and clients.."

Tour Hebdo 30/11/2001

Visual Tourism, THE CLIENT AT HEART OF THE AGENCY
"To manage their clients in an efficient and profitable way has become the main object of travel agents. The software of " Visual TourismVIP™ " has been especially developed to cater to travel agents and has been developed by one which shows its strength. We have never been served better."

Tourmag 17/10/2000

Visual Tourism SIGNS WITH CAP GEMINI
"Visual Tourism, one of the rare, if not the only software in France capable of managing a travel agency from A to Z enters into the big world. After a sumptuous Top Resa fair in Deauville, Lucien Salemi signs a partnership with Cap Gemini. Main Object: to delegate the engineering and development to big accounts who want to adopt this software.."

Le Quotidien du Tourisme 16/11/2001

"Lucien Salemi explains that his software program is active and instead of passively awaiting clients behind the counter, it goes out to look for them. Anniversaries, favorite destinations, fidelity or infidelity of clinets, everything is integrated in his software to boost business and keep clients."